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Field
Value
Schema
contributor.author
Lindsey Gould
dc
contributor.author
UCLAN
dc
contributor.author
UCLANOER
dc
contributor.author
E-EVOLVE
dc
contributor.author
EVOLUTION
dc
date.accessioned
2011-03-11T16:06:14Z
dc
date.available
2011-03-11T16:06:14Z
dc
identifier.uri
http://dspace.jorum.ac.uk/xmlui/handle/10949/14489
dc
description
The ram materials for a learning activity about dealing with difficult people at work. It will explore students’ encounters and perceptions of difficult people before asking them to listen to a mini lecture which should help them to deal with difficult people at work more effectively. Students will then be introduced to some of the theory around conflict resolution and will complete a number of activities relating to this. Finally students will consider the effects of their own role in difficult situations before reflecting again on past experiences.
dc
format
application/zip
dc
publisher
UCLAN
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rights
Attribution-Noncommercial-Share Alike 2.0 UK: England & Wales
dc
rights.uri
http://creativecommons.org/licenses/by-nc-sa/2.0/uk/
dc
subject
conflict
dc
subject
conflict resolution
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subject
interpersonal
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subject
behaviour
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subject
johari window
dc
subject
difficult people
dc
subject
employability
dc
subject
ukoer
dc
title
Dealing with Difficult People at Work - Raw Materials
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audience
HE
dc
subject.jacs3
Business & administrative studies
dc
subject.jacs3code
N000
dc
oer
true
jmd
resourceclass
File
jmd
community
Higher Education
jmd


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Attribution-Noncommercial-Share Alike 2.0 UK: England & Wales Except where otherwise noted, this item's license is described as Attribution-Noncommercial-Share Alike 2.0 UK: England & Wales

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